1. Ownership and identification of the seller
The seller and owner of the site www.aditi-official.com is the sole proprietorship ADITI of Serena Ferretti, VAT number 11432680962, registered and operational address in Via Antonio Dugnani 1, 20144 Milan (MI).
2. Product prices
The sales prices of the products published on the Site include VAT.
3. How to make the purchase
To buy our products, perform the following steps:
• select the product needed, indicating color and size and add it to the cart (Bag);
• access the Bag section, where you can complete the purchase and proceed with the payment.
• once the order is completed, you will receive a confirmation e-mail message.
All order data are automatically stored on our online sales platform and are accessible to customers via the “My account” section using a username and password.
If you need an invoice, please indicate it in the appropriate section that you will find when paying for the products, indicating all the necessary data: VAT number, tax name, billing address.
4. Payment systems
The accepted payment methods are:
- Visa, MasterCard, American Express, Maestro credit cards.
- Bank transfer
5. Shipping conditions
Upon receipt of the order and related payment, the products will be shipped within 3-5 working days by GLS courier.
Shipments are made throughout the Italian territory at a fixed rate of € 7.50 and in some European countries (excluding islands) which can be consulted in the appropriate list when completing the order.
The shipping costs shown at checkout include taxes and customs duties where applicable.
6. Right of withdrawal
If for any reason you are not satisfied with the purchase, you can exercise the right of withdrawal by contacting us via e-mail at firstname.lastname@example.org within 14 days from the date of receipt of the products.
The right of withdrawal is however subject to the following conditions:
• by law, the shipping costs for the return are charged to the customer.
• the shipment is under the full responsibility of the customer who assumes the responsibility of returning the products in the same state in which they were received (complete with all internal and external labels, unworn and unwashed).
• the refund will be made within 14 working days from receipt of the goods and from the relative acceptance of the return, with the same payment method used during the purchase;
• the product must be returned to the following address: ADITI di Serena Ferretti, via Antonio Dugnani 1, 20144 Milan (MI);
• we are not liable in any way in the event of theft, loss and / or damage relating to products returned by the Customer by uninsured shipments.
If you do not want to return the product but request a size and / or color change for the same category of product purchased, please contact us at the e-mail address email@example.com to check the availability of the requested item in stock. We will process the exchange after receiving the return.
The shipping costs are however charged to the customer.
7. Customer Service
For any information on products or the need to return / exchange goods, you can contact us at the e-mail address firstname.lastname@example.org.
For any dispute, the competent court is that of Milan.
9. Cookies Policy
For the cookies policy refer to this link: COOKIES POLICY